{"id":22488,"date":"2023-09-28T12:07:24","date_gmt":"2023-09-28T12:07:24","guid":{"rendered":"https:\/\/visiosign.com\/faq\/"},"modified":"2025-08-27T11:15:04","modified_gmt":"2025-08-27T11:15:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/visiosign.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22488\" class=\"elementor elementor-22488 elementor-21169\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3153d4b e-flex e-con-boxed e-con e-parent\" data-id=\"3153d4b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-63b684a e-con-full e-flex e-con e-child\" data-id=\"63b684a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e27cff6 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"e27cff6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h1 class=\"ekit-heading--title elementskit-section-title \">Frequently asked questions<\/h1>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>We\u2019ve gathered the most frequently asked questions \u2013 and the answers, of course.<br \/>So you can move on quickly, without having to search high and low.<\/p>\n<p>Do you need support? <a href=\"https:\/\/help.dnpvisiosign.com\/s\/contactsupport?language=en_US\">Find it here<\/a>.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7ca5f5 e-flex e-con-boxed e-con e-parent\" data-id=\"e7ca5f5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d68f093 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d68f093\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4ac264f e-con-full ekit-sticky--top e-flex e-con e-child\" data-id=\"4ac264f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_sticky&quot;:&quot;top&quot;,&quot;ekit_sticky_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:175,&quot;sizes&quot;:[]},&quot;ekit_sticky_until&quot;:&quot;section3&quot;,&quot;ekit_sticky_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_on_desktop&quot;:&quot;desktop&quot;,&quot;ekit_sticky_effect_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;ekit_sticky_effect_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_effect_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8fd3ee sticky-navigation animated-fast elementor-hidden-tablet elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-elementskit-stylish-list\" data-id=\"e8fd3ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-stylish-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\">\t\t<ul class=\"ekit-stylish-list \" >\n\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-dbd1c0d\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section1\" aria-label=\"General questions\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">General questions<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-54477fc\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section2\" aria-label=\"Our products\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Our products<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-dcf51fe\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section3\" aria-label=\"Support:\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Support:<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2579150 e-con-full e-flex e-con e-child\" data-id=\"2579150\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-094b678 e-con-full sticky-section e-flex e-con e-child\" data-id=\"094b678\" data-element_type=\"container\" data-e-type=\"container\" id=\"section1\">\n\t\t<div class=\"elementor-element elementor-element-dce41be e-con-full e-flex e-con e-child\" data-id=\"dce41be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d382e20 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"d382e20\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">General questions:<\/h3>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Here you'll find answers to the questions we get most often \u2013 short, clear, and easy to dive into.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab06f34 e-con-full e-flex e-con e-child\" data-id=\"ab06f34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-808c81f animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"808c81f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a1e052869fd0\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-808c81f\">\n                        <a href=\"#collapse-bc228306a1e052869fd0\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc228306a1e052869fd0\" aria-expanded=\"true\" aria-controls=\"Collapse-bc228306a1e052869fd0\">\n                            \n                            <span class=\"ekit-accordion-title\">1. What is VisioSign Cloud?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc228306a1e052869fd0\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-808c81f\" data-parent=\"#accordion-6a1e052869fd0\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Visiosign Cloud is our digital platform for visual communication \u2013 for example, on info screens.<br \/>Here, you can manage your screen content easily and efficiently.<br \/>The platform is scalable and can be used across departments and countries.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-808c81f\">\n                        <a href=\"#collapse-8417e716a1e052869fd0\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e716a1e052869fd0\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e716a1e052869fd0\">\n                            \n                            <span class=\"ekit-accordion-title\">2. How do we get started?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e716a1e052869fd0\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-808c81f\" data-parent=\"#accordion-6a1e052869fd0\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Get in touch, and we\u2019ll help you find the right solution and get off to a great start \u2013 with both guidance and setup.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-808c81f\">\n                        <a href=\"#collapse-3dad4e06a1e052869fd0\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e06a1e052869fd0\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e06a1e052869fd0\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Who can use VisioSign?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e06a1e052869fd0\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-808c81f\" data-parent=\"#accordion-6a1e052869fd0\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>All organisations looking to strengthen their internal communication.<br \/>We work with everything from schools and hospitals to businesses and municipalities. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd2881e e-con-full sticky-section e-flex e-con e-child\" data-id=\"dd2881e\" data-element_type=\"container\" data-e-type=\"container\" id=\"section2\">\n\t\t<div class=\"elementor-element elementor-element-08214aa e-con-full e-flex e-con e-child\" data-id=\"08214aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcc7ba5 elementor-widget elementor-widget-spacer\" data-id=\"fcc7ba5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77e36f0 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"77e36f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Our products:<\/h3>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>With us, you can choose from a range of products that support your internal \u2013 and even external \u2013 communication.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-424ff59 e-con-full e-flex e-con e-child\" data-id=\"424ff59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79502a9 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"79502a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a1e05286e598\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-79502a9\">\n                        <a href=\"#collapse-bc228306a1e05286e598\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc228306a1e05286e598\" aria-expanded=\"true\" aria-controls=\"Collapse-bc228306a1e05286e598\">\n                            \n                            <span class=\"ekit-accordion-title\">1. What products does VisioSign offer?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc228306a1e05286e598\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-79502a9\" data-parent=\"#accordion-6a1e05286e598\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We offer both hardware and software for digital screen communication \u2013 including VisioSign Cloud, info screens, meeting room screens, and custom solutions for different industries.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d152ee e-con-full sticky-section e-flex e-con e-child\" data-id=\"4d152ee\" data-element_type=\"container\" data-e-type=\"container\" id=\"section3\">\n\t\t<div class=\"elementor-element elementor-element-22f7ec2 e-con-full e-flex e-con e-child\" data-id=\"22f7ec2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2862588 elementor-widget elementor-widget-spacer\" data-id=\"2862588\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8d65d8 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"c8d65d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">Support:<\/h3>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Do you have questions or need help? We are ready to help you. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-10c6e7e e-con-full e-flex e-con e-child\" data-id=\"10c6e7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7ab6e7 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"e7ab6e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a1e05286ff04\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-e7ab6e7\">\n                        <a href=\"#collapse-bc228306a1e05286ff04\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc228306a1e05286ff04\" aria-expanded=\"true\" aria-controls=\"Collapse-bc228306a1e05286ff04\">\n                            \n                            <span class=\"ekit-accordion-title\">1. How do I get in touch with support?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc228306a1e05286ff04\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-e7ab6e7\" data-parent=\"#accordion-6a1e05286ff04\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>You can always contact our <a href=\"https:\/\/help.dnpvisiosign.com\/s\/contactsupport?language=en_US\">support here<\/a>. You can also call us from Monday to Thursday from 8-16 and Friday 8-15.30 on +45 3915 3321. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-e7ab6e7\">\n                        <a href=\"#collapse-3fc25e56a1e05286ff04\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3fc25e56a1e05286ff04\" aria-expanded=\"false\" aria-controls=\"Collapse-3fc25e56a1e05286ff04\">\n                            \n                            <span class=\"ekit-accordion-title\">1. How do I learn about new features in the platform?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3fc25e56a1e05286ff04\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-e7ab6e7\" data-parent=\"#accordion-6a1e05286ff04\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>As a customer, you can receive our newsletter, which is sent out about once a month.<br \/>It includes updates on new features.<br \/>If you're not subscribed yet, just contact our support team and ask to be added.   <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions We\u2019ve gathered the most frequently asked questions \u2013 and the answers, of course.So you can move on quickly, without having to search high and low. Do you need support? Find it here. General questions Our products Support: General questions: Here you&#8217;ll find answers to the questions we get most often \u2013 short, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":22888,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22488","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | Frequently Asked Questions \u2013 Visiosign<\/title>\n<meta name=\"description\" content=\"Are you interested in digital signage? Find answers to frequently asked questions \u2013 Visiosign\u2019s products, features, and how to get started.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/visiosign.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Frequently Asked Questions \u2013 Visiosign\" \/>\n<meta property=\"og:description\" content=\"Are you interested in digital signage? Find answers to frequently asked questions \u2013 Visiosign\u2019s products, features, and how to get started.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/visiosign.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Visiosign\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-27T11:15:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/visiosign.com\/wp-content\/uploads\/2025\/08\/Visiosign-social-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/visiosign.com\\\/en\\\/faq\\\/\",\"url\":\"https:\\\/\\\/visiosign.com\\\/en\\\/faq\\\/\",\"name\":\"FAQ | Frequently Asked Questions \u2013 Visiosign\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/visiosign.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/visiosign.com\\\/en\\\/faq\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/visiosign.com\\\/en\\\/faq\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/visiosign.com\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/Design-uden-navn-22.png\",\"datePublished\":\"2023-09-28T12:07:24+00:00\",\"dateModified\":\"2025-08-27T11:15:04+00:00\",\"description\":\"Are you interested in digital signage? 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